Patient Care Coordinator

Mekosha Physical Therapy; Edison (NJ); On-site; USD 37,000 - 47,000; Part time

Job summary

An established industry player in physical therapy is seeking a compassionate and organized Patient Coordinator to enhance its front office team. This role is pivotal as the first point of contact for patients, managing front desk operations and ensuring a smooth experience from check-in to check-out. The ideal candidate will thrive in a supportive environment, where attention to detail and strong communication skills are key. Join a team dedicated to patient care and professional growth, and take the next step in your career with this rewarding opportunity.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Professional Development Opportunities

Qualifications

• Prior experience in a medical or physical therapy office is strongly preferred.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Greet and check in patients with a friendly demeanor.
• Schedule and confirm appointments accurately and efficiently.

Skills

Communication Skills

Organizational Skills

Bilingual

Education

High school diploma

Associate's degree

Tools

Scheduling Software

EMR Systems

Job description

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Direct message the job poster from Mekosha Physical Therapy

Mekosha Physical Therapy is a patient-focused physical therapy clinic dedicated to providing exceptional care and helping patients recover, heal, and thrive. We pride ourselves on creating a welcoming, supportive environment for both patients and staff. As we grow, we’re seeking a compassionate, organized, and motivated Patient Coordinator to join our front office team.

Job Summary:
The Physical Therapy Patient Coordinator is the first point of contact for our patients. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, handling patient intake and check-out, and ensuring a smooth and professional experience for every visitor.

Key Responsibilities:
-Greet and check in patients with a friendly and professional demeanor
- Answer phones and respond to patient inquiries promptly
- Schedule and confirm appointments accurately and efficiently
- Verify insurance coverage and obtain necessary authorizations
- Collect co-pays and manage billing questions or concerns
- Maintain patient records and ensure proper documentation
- Coordinate communication between patients, therapists, and insurance providers
- Uphold patient confidentiality and HIPAA compliance
- Support daily clinic operations and contribute to a positive team environment

Qualifications:

High school diploma or equivalent; associate’s degree or higher preferred
Prior experience in a medical or physical therapy office is strongly preferred
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Proficient with scheduling software and EMR systems (experience with [specify software, if known])
Ability to multitask in a fast-paced environment
Bilingual a plus

What We Offer:
Competitive hourly wage
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional development
A supportive and positive work environment


How to Apply:
Please submit your resume and a brief cover letter explaining your interest in the role to [e-mail]. We look forward to meeting you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

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