Patient Care Coordinator

Gramercy Surgery Center, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Gramercy Surgery Center, Inc. is seeking a Patient Care Representative Associate to provide compassionate customer service in a busy medical environment. The ideal candidate will manage multi-line phones, greet patients, and assist with administrative duties. This full-time position offers opportunities for advancement and requires prior experience in a medical office.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Experience in a medical office is required.
• English is the primary language; Spanish is a plus.

Responsibilities

• Answer multi-line phones and direct callers.
• Greet and register patients, obtain insurance information.
• Maintain the front desk area and assist doctors.

Skills

Customer Service

Multi-tasking

Communication

Education

Front Desk or other Administrative experience in a medical office

Tools

Microsoft Office

E.M.R.

Job description

22 hours ago Be among the first 25 applicants

Gramercy Surgery Center, Inc. provided pay range

This range is provided by Gramercy Surgery Center, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $24.00/hr

Seeking a Patient Care Representative Associate

Our surgery center is seeking an experienced Patient Care Representative Associate (Medical Receptionist) who is professional and understands the value of compassionate customer service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service to our surgeons and patients. Applicant must be a team-player. There are a few advancement opportunities for the successful applicant.

**Important: This position will be based in our Queens location.

Responsibilities and Duties

Job Description includes, but not limited to the following:

• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs
• Greet patients upon arrival, register them and obtain insurance information and any other necessary data
• Maintain appearance of front desk area and lobby
• Greet and assist doctors
• Greet and direct residents, vendors and other visitors
• Process payments from patients for co-pays and uninsured visits
• Maintain specific logs related to duties
• Works well with all departments to ensure smooth and efficient flow of patients
• Communicates up, down and across the chain of command
• Basic knowledge of Microsoft Office products
• Ability to learn and use software and technology such as E.M.R.
• Call patients and surgeons to remind them of upcoming procedures
• Provide patients with support and guidance as needed
• Cross-train in other departments

Please submit a resume when you apply for this position.

*Note: Please do not call the center. We will screen your resume. If qualified, we will contact you for an interview. Thank you

*Solicitors, recruiters, recruiting agencies, etc. please do not contact us regarding this position.

Qualifications and Skills

Educational/Experience Requirements: Front Desk or other Administrative experience in a medical office required.

English must be primary language, but ability to speak Spanish is a plus.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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