Patient Care Coordinator

Michigan State University College of Engineering; East Lansing (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Medical & dental coverage

Paid time off

Retirement plan

Job summary

MSU Health Care in East Lansing, MI is seeking a Health Care Representative to support medical office operations, greet patients warmly, and perform administrative tasks using medical terminology.

The role requires entry-level experience in a medical setting, scheduling and screening appointments via a computerized information system, handling phone lines, scanning documents, and working both independently and with a team.

Qualifications

• Knowledge of medical terminology and terminology used in a medical office.
• Experience scheduling, screening, and confirming medical appointments using a computerized information system.
• Experience obtaining/checking authorizations is preferred.
• Experience scanning documents and handling a multi-line phone system.

Responsibilities

• Greet patients warmly and provide front-desk support in the medical office.
• Perform administrative tasks for the clinic using medical terminology and office applications.
• Schedule, screen, and confirm medical appointments via computerized systems.
• Support document scanning, phone coverage, and coordination of patient flow.

Skills

Medical terminology familiarity

Appointment scheduling

Phone system handling

Patient interaction

Education

High school diploma or equivalent

Tools

Computerized information system

Document scanning

EMR knowledge

Job description

MSU Health Care in East Lansing, MI is seeking a Health Care Representative to support medical office operations, greet patients warmly, and perform administrative tasks using medical terminology.

The role requires entry-level experience in a medical setting, scheduling and screening appointments via a computerized information system, handling phone lines, scanning documents, and working both independently and with a team.