Medical Office Front Desk & Admin Specialist

Michigan State University; East Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Michigan State University Health Care seeks a Health Care Representative to support medical office operations. The role involves welcoming patients, performing administrative tasks with medical terminology, and assisting across clinic functions.

The position supports scheduling, screening, and confirming appointments, handles a multi-line phone system, and processes documents within a collaborative team at the MSU Health Care network.

Qualifications

• Must have high school education and 1 year of related medical-office experience.
• Familiarity with medical terminology.
• Experience scheduling, screening and confirming appointments using a computerized information system.
• Experience obtaining/checking authorizations.
• Experience scanning documents and handling a multi-line phone system.
• One year of medical-office experience with terminology preferred.
• Ability to work independently and with minimal supervision.

Responsibilities

• Greet patients warmly and perform administrative tasks for the clinic.
• Support medical office operations in multiple front-line roles.
• Use medical terminology in communications and documentation.
• Assist with scheduling, screening, and confirming appointments.
• Manage multi-line phone system and scan documents as needed.

Skills

Medical terminology

Scheduling appointments

Authorizations

Document scanning

Phone system

Diversity awareness

Independent & collaborative work

Education

High School Diploma

Tools

Computerized information system

Job description

Michigan State University Health Care seeks a Health Care Representative to support medical office operations. The role involves welcoming patients, performing administrative tasks with medical terminology, and assisting across clinic functions.

The position supports scheduling, screening, and confirming appointments, handles a multi-line phone system, and processes documents within a collaborative team at the MSU Health Care network.