Patient Care Coordinator

Alpha Aesthetics Partners; Greensboro (NC); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Alpha Aesthetics Partners is seeking a friendly front desk coordinator to greet clients and manage the clinic’s day-to-day operations. You will handle scheduling, payments, records, and customer inquiries while coordinating with medical and aesthetics staff to ensure smooth service delivery.

The ideal candidate has experience in reception or administrative roles, strong organizational and communication skills, and proficiency with scheduling software and Microsoft Office.

Qualifikationen

• Front desk or administrative experience, preferably in medical/aesthetics.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficient with scheduling software and Microsoft Office.
• Calm under pressure with a friendly, professional demeanor.

Aufgaben

• Greet clients and make them feel welcome.
• Answer calls, emails, and inquiries promptly.
• Schedule appointments and manage the clinic calendar.
• Check clients in/out, handle payments and billing inquiries.
• Maintain accurate client records in the management system.
• Support inventory and restocking of office and treatment products.
• Keep reception area organized and stocked with materials.
• Assist with social media and promotions as needed.

Kenntnisse

Front desk experience

Organizational skills

Verbal and written communication

Scheduling software

Microsoft Office

Multitasking

Customer service

Professional demeanor

Tools

Scheduling software

Microsoft Office Suite

Jobbeschreibung

Description

Job Responsibilities:

Client Interaction:

• Greet clients warmly upon arrival and ensure they feel welcomed and comfortable.
• Answer phone calls, emails, and online inquiries promptly and professionally.
• Schedule appointments and manage the clinic's calendar effectively.

Administrative Tasks:

• Check clients in and out, process payments, and handle billing inquiries.
• Maintain accurate client records in the clinic's management software.
• Monitor inventory levels of office supplies and treatment products, and assist with restocking as needed.

Facility Support:

• Ensure the reception area and waiting room are clean, organized, and fully stocked with promotional materials and refreshments.
• Coordinate with the medical and aesthetics staff to ensure seamless communication and operations.

Marketing Support:

• Educate clients about available services, promotions, and loyalty programs.
• Assist with social media and marketing campaigns, such as creating posts or managing engagement.

Requirements

• Previous experience in a front desk, administrative, or customer service role (experience in the medical or aesthetics field is a plus).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in scheduling software and Microsoft Office Suite.
• Ability to multitask and stay calm under pressure.
• A friendly and professional demeanor with a passion for delivering exceptional client experiences.