Patient Care Coordinator

Emory Healthcare; Atlanta (GA); On-site; USD 22,950 - 24,796; Full time

Benefits offered by this job

Comprehensive health benefits

Student Loan Repayment Assistance

Family-focused benefits

Wellness incentives

Ongoing mentorship and leadership programs

Job summary

A healthcare institution in Sandy Springs is seeking a Patient Care Coordinator to be the first contact with patients and ensure a great experience. This entry-level role involves scheduling appointments, coordinating care, and providing administrative support. Candidates should possess excellent customer service skills and a high school diploma or GED. The position offers full-time employment with comprehensive health benefits and ongoing mentorship programs.

Qualifications

• 12 months of customer service experience or 6 months of healthcare experience required.
• Ability to provide a high level of customer service.
• Excellent communication skills, both verbal and written.

Responsibilities

• Schedules appointments for new and established patients.
• Completes patient data forms.
• Acts as an administrative resource for all staff.

Skills

Customer service

Communication skills

Time management

Empathy

Education

High school diploma or GED

Bachelor's degree or enrolled in a program

Job description

Patient Care Coordinator

Location: Sandy Springs, GA. Salary: $16.66 to $18.00 per hour. Posted 2 weeks ago.

Overview

We're looking for a Patient Care Coordinator for this entry level position who will be the first contact with patients and provide a great patient experience.

Benefits

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs and more

Responsibilities

• Schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
• Additional duties may include scheduling return visits, scheduling ancillary appointments, registering or scheduling new patients.
• Scheduling imaging and procedures within the local clinic.
• Completing patient data forms.
• Coordinating provider referrals, retrieving medical records.
• Acts as an administrative resource for all staff in the coordination of a patient's care.
• Works collaboratively with management to remedy or elevate patient complaints.
• Covers for front desk and other back‑office staff as needed.
• Provides basic support for the training of new PCCs and other administrative staff as needed.
• Completes precertification authorizations as required. Other duties as assigned.

Minimum Qualifications

• High school diploma or GED required; 12 months of customer service experience or 6 months of healthcare experience in a similar role.
• A bachelor's degree or enrolled in a bachelor's program is considered in lieu of experience.
• Ability to provide a high level of customer service; excellent communication skills, both verbal and written; ability to work in a team environment; time‑management skills; empathy for others.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [e-mail]. Please note that one week's advance notice is preferred.

Contact

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