Patient Care Coordinator

Deercreekseniorliving; Arizona; On-site; USD 65,000 - 86,000; Full time

Benefits offered by this job

Flexible schedules

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) matching

Employee assistance program

FSA / HSA

Life insurance

Employee Referral Program

Job summary

The Pines Home Health and Hospice in Arizona is seeking a Patient Care Coordinator to serve as a trusted resource in the community, build relationships with healthcare providers, and guide families toward compassionate home health and hospice services.

You will develop relationships with referral sources, educate professionals and groups about services, and support patients and families through referral and admission, while documenting outreach activities and ensuring messages reflect dignity,

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field is preferred.
• Minimum 3 years of healthcare marketing experience; home health or hospice experience is strongly preferred.
• Strong communication, relationship-building, and public relations skills.
• Ability to work independently while maintaining a compassionate, patient-first approach.
• Demonstrated organizational skills and ability to meet outreach goals.

Responsibilities

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Educate healthcare professionals and community groups about home health and hospice services and benefits.
• Serve as a knowledgeable, compassionate resource for patients and families during the referral and admission process.
• Document outreach activities and maintain accurate records of interactions.
• Ensure all messaging reflects commitment to dignity, comfort, and quality care.
• Collaborate with care coordination teams to support smooth transitions for patients.
• Monitor community needs and identify opportunities to improve access to home health and hospice care.

Skills

Communication

Relationship-building

Public relations

Education

Bachelor's degree in Marketing, Business Administration, or related field

Job description

Overview

Join a team that places you first. The Pines Home Health and Hospice focuses on growth, mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, The Pines Home Health and Hospice is the place to be.

Position: Patient Care Coordinator — you’ll serve as a trusted resource in the community, build relationships with healthcare providers, and guide families toward compassionate home health and hospice services. Your efforts help patients access the care they need while driving growth for the agency.

Responsibilities

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Educate healthcare professionals and community groups about home health and hospice services and benefits.
• Serve as a knowledgeable, compassionate resource for patients and families during the referral and admission process.
• Document outreach activities and maintain accurate records of interactions.
• Ensure all messaging reflects commitment to dignity, comfort, and quality care.
• Collaborate with care coordination teams to support smooth transitions for patients.
• Monitor community needs and identify opportunities to improve access to home health and hospice care.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field preferred.
• Minimum 3 years of healthcare marketing experience; home health and/or hospice experience strongly preferred.
• Strong communication, relationship-building, and public relations skills.
• Ability to work independently while maintaining a compassionate, patient-first approach.
• Demonstrated organizational skills and ability to meet outreach goals.

Benefits

• Flexible schedules
• Medical / Dental / Vision Insurance
• Paid Time Off
• 401(k) matching
• Employee assistance program
• FSA / HSA
• Life insurance
• Employee Referral Program

About The Pennant Group

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each subsidiary is operated independently with its own management, employees and assets. More information is available at www.pennantgroup.com.

Equal Opportunity

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.