Patient Care Coordination Specialist II

UAB Medicine; Birmingham (AL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Educational assistance programs

Generous paid time off

Employee assistance program

Wellness programs

Paid parental leave

PSLF program eligible

Job summary

UAB Medicine in Birmingham, AL is seeking a medical office assistant to support physicians and advanced practice providers. Under supervision, you may schedule patients, answer calls, enter demographic and insurance data into IDX, obtain authorizations, schedule surgeries, and collect copays.

The role requires a high school diploma, 2 years of office/clerical experience, strong organizational and communication skills, and proficiency with medical terminology and PC software.

Qualifications

• High school diploma or equivalent and two years of office/clerical experience in a clinical environment.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills.
• Must attend required coursework; knowledge of medical terminology and PC software; basic math/bookkeeping.

Responsibilities

• Schedule and add-on patients to clinic; answer phones and route calls.
• Enter demographic and insurance data into IDX system; obtain authorizations and referrals.
• Schedule surgical cases and collect copays; perform patient follow-up as needed.
• Coordinate care with satellite clinics and perform related clerical duties.

Skills

Customer service

Office/clerical experience

Medical terminology

Call center skills

Strong communication

Phone etiquette

IDX system data entry

Education

High School Diploma

CPC Certification (preferred)

Tools

IDX system

PC applications & databases

Job description

UAB Medicine in Birmingham, AL is seeking a medical office assistant to support physicians and advanced practice providers. Under supervision, you may schedule patients, answer calls, enter demographic and insurance data into IDX, obtain authorizations, schedule surgeries, and collect copays.

The role requires a high school diploma, 2 years of office/clerical experience, strong organizational and communication skills, and proficiency with medical terminology and PC software.