Clinic Operations & Patient Services Coordinator

UAB Medicine; Birmingham, Northern (AL, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Wellness program

Parental leave

PSLF eligible

Job summary

UAB Medicine is seeking an on-site clerical assistant to support physicians and advanced practice providers in Birmingham. Responsibilities include scheduling patients, handling calls, data entry into IDX, obtaining authorizations, and coordinating care across satellite clinics.

The role requires a high school diploma and at least one year of clerical/administrative experience, with strong organization and customer service skills.

Qualifications

• High school diploma or equivalent and one (1) year office/clerical experience in customer service, call center, physician office or other clinical environment required.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills.
• Must attend all required coursework assigned by management; basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; able to perform math & bookkeeping; possess exceptional telephone & customer service skills; knowledgeable of English grammar & punctuation.

Responsibilities

• Provide clerical support for physician and advanced practice providers.
• Schedule and add-on patients to clinic; answer telephones and route calls; enter demographics and insurance data into IDX system; obtain authorizations and referrals; schedule surgical cases.
• Check in/out patients; collect copays; communicate and perform patient follow-up as necessary.
• Coordinate patient care at satellite clinics with outside staff; assist with home health forms and patient/family leave forms.

Education

High school diploma or equivalent

Job description

UAB Medicine is seeking an on-site clerical assistant to support physicians and advanced practice providers in Birmingham. Responsibilities include scheduling patients, handling calls, data entry into IDX, obtaining authorizations, and coordinating care across satellite clinics.

The role requires a high school diploma and at least one year of clerical/administrative experience, with strong organization and customer service skills.