Patient Care Coordination Specialist

Waverly Health Center; Waverly (IA); On-site; USD 23,000 - 30,000; Full time

Job summary

Waverly Health Center is seeking a dedicated receptionist for the nursing unit to manage front-desk duties, coordinate referrals, and maintain patient records. The role requires strong communication, basic medical terminology, and proficient computer skills.

You will interface with patients, families, and healthcare staff, ensuring smooth operations, accurate charting, and timely patient flow, under an at-will employment framework within a small-town hospital setting.

Qualifications

• Education, Experience, and Training Must possess high school diploma or equivalent.
• Medical Secretary training or knowledge of medical terminology preferred.
• Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system.

Responsibilities

• Performs receptionist duties for the department, including answering the telephone, taking messages, and meeting and directing visitors.
• Coordinates supply management. Orders and maintains the appropriate supplies.
• Maintains and updates patient charting forms. Transcribes provider’s orders in preparation for the Registered Nurse to check and approve.
• Supports WHC mission through active participation in teams and committees.
• Makes phone calls to coordinate patient consults, referrals, and appointments.
• Uses telecommunication effectively to notify appropriate staff.
• Collaborates with providers and other healthcare team members for continuity of care.
• Accurately maintains patient census, enters charges, and maintains computer proficiency.
• Answers the code phone for in house emergencies, announces clearly and concisely the overhead announcement of the emergency and activates the appropriate teams in response to the code.

Skills

Fluent English

Education

Medical Secretary training

Medical terminology

Job description

Waverly Health Center is seeking a dedicated receptionist for the nursing unit to manage front-desk duties, coordinate referrals, and maintain patient records. The role requires strong communication, basic medical terminology, and proficient computer skills.

You will interface with patients, families, and healthcare staff, ensuring smooth operations, accurate charting, and timely patient flow, under an at-will employment framework within a small-town hospital setting.