Unit Coordinator

Waverly Health Center; Waverly (IA); On-site; USD 23,000 - 30,000; Full time

Job summary

Waverly Health Center is seeking a dedicated receptionist for the nursing unit to manage front-desk duties, coordinate referrals, and maintain patient records. The role requires strong communication, basic medical terminology, and proficient computer skills.

You will interface with patients, families, and healthcare staff, ensuring smooth operations, accurate charting, and timely patient flow, under an at-will employment framework within a small-town hospital setting.

Qualifications

• Education, Experience, and Training Must possess high school diploma or equivalent.
• Medical Secretary training or knowledge of medical terminology preferred.
• Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system.

Responsibilities

• Performs receptionist duties for the department, including answering the telephone, taking messages, and meeting and directing visitors.
• Coordinates supply management. Orders and maintains the appropriate supplies.
• Maintains and updates patient charting forms. Transcribes provider’s orders in preparation for the Registered Nurse to check and approve.
• Supports WHC mission through active participation in teams and committees.
• Makes phone calls to coordinate patient consults, referrals, and appointments.
• Uses telecommunication effectively to notify appropriate staff.
• Collaborates with providers and other healthcare team members for continuity of care.
• Accurately maintains patient census, enters charges, and maintains computer proficiency.
• Answers the code phone for in house emergencies, announces clearly and concisely the overhead announcement of the emergency and activates the appropriate teams in response to the code.

Skills

Fluent English

Education

Medical Secretary training

Medical terminology

Job description

FTE/Scheduled Weekly Hours: 0.90 / 36 / 1st/2nd Shift (United States of America)Day Shift Weekend Package - Friday, Saturday, Sunday

PRIMARY FUNCTIONS

Performs clerical/receptionist duties for the nursing unit and facilitates communication needs of the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1. Performs receptionist duties for the department, including answering the telephone, taking messages, and meeting and directing visitors.
• 2. Coordinates supply management. Orders and maintains the appropriate supplies.
• 3. Maintains and updates patient charting forms. Transcribes provider’s orders in preparation for the Registered Nurse to check and approve.
• 4. Supports WHC mission through active participation in teams and committees.
• 5. Makes phone calls to coordinate patient consults, referrals, and appointments.
• 6. Uses telecommunication effectively to notify appropriate staff.
• 7. Collaborates with providers and other healthcare team members for continuity of care.
• 8. Accurately maintains patient census, enters charges, and maintains computer proficiency.
• 9. Answers the code phone for in house emergencies, announces clearly and concisely the overhead announcement of the emergency and activates the appropriate teams in response to the code.

MINIMUM QUALIFICATIONS

Education, Experience, and Training Must possess high school diploma or equivalent. Medical Secretary training or knowledge of medical terminology preferred. Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required. Must be able to read, speak, and write fluent English.

Physical Requirements Sitting – Approximately 100% of shift. Standing – Not a requirement. Walking – Not a requirement. Lifting – Not a requirement. Twisting – Not a requirement. Bending – Infrequent. Squat/Kneel – Not a requirement.

WORK ENVIRONMENT

May come in contact with hazardous chemicals or treatment modalities. The possibility exists of exposure to communicable disease due to working in a healthcare environment. Involvement in patient care may result in unavoidable work-related illnesses. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her manager. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship with the Waverly Health Center.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her manager. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship with the Waverly Health Center.

Patients and families choose hospitals and providers for many reasons. It’s no surprise that quality of care tops the list. What is surprising is when top-quality care is combined with convenience and comfort at the highest levels — especially in a small community. That’s an experience beyond expectations. Waverly Health Center surpasses the level of care one would expect to find in a small town. The breadth and depth of services make it convenient for you to remain close to home, avoiding the stress of traveling for your care. It all works out to a rare combination: We’re big enough to care for you, but small enough to care about you. We know you’ll be pleasantly surprised by our friendly, professional staff and comfortable setting.