Patient Access & Scheduling Coordinator

Waverly Health Center; Waverly (IA); On-site; USD 29,000 - 36,000; Full time

Job summary

Waverly Health Center is seeking a Clinic Receptionist for 40 hours per week in Waverly, IA. The role primarily covers daytime hours with one weekly evening clinic to 8:00 PM.

Responsibilities include answering calls, scheduling appointments, registering patients in EMR, scanning documents, and maintaining a tidy waiting area. Qualifications include a high school diploma; Certified Medical Assistant is preferred.

Qualifications

• High school diploma or equivalent is required.
• Certified Medical Assistant is preferred.
• Prior receptionist/secretarial clinic experience is preferred.
• Knowledge of medical terminology and CPT/ICD codes is a plus.
• Strong clerical and keyboarding skills; able to navigate computer systems.

Responsibilities

• Greet patients and families in a professional, friendly manner.
• Answer, transfer, and screen phone calls; schedule patient appointments.
• Interview patients to collect information and register in the EMR.
• Scan documents and ensure accuracy/clarity of records in EMR.
• Present privacy and rights pamphlets; obtain required acknowledgments.
• Maintain clinic waiting area cleanliness and assist clinic operations.
• Follow up with supervisor on questions or issues.

Skills

Clerical skills

Interpersonal skills

English fluency

Education

High school diploma

Certified Medical Assistant (preferred)

Job description

Waverly Health Center is seeking a Clinic Receptionist for 40 hours per week in Waverly, IA. The role primarily covers daytime hours with one weekly evening clinic to 8:00 PM.

Responsibilities include answering calls, scheduling appointments, registering patients in EMR, scanning documents, and maintaining a tidy waiting area. Qualifications include a high school diploma; Certified Medical Assistant is preferred.