Patient Care Concierge & Scheduling Specialist

Optum; Shrewsbury (MA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum is seeking a Patient Care Coordinator in Shrewsbury, MA to support Adult Primary Care. The role supports scheduling, patient information updates, and education prior to appointments, while maintaining accurate documentation in the EMR system.

Expect collaboration with staff, patients, and providers in a fast-paced clinic environment. This position requires 1+ years of customer service and basic computer skills, with preference for Epic EMR knowledge.

Job description

Optum is seeking a Patient Care Coordinator in Shrewsbury, MA to support Adult Primary Care. The role supports scheduling, patient information updates, and education prior to appointments, while maintaining accurate documentation in the EMR system.

Expect collaboration with staff, patients, and providers in a fast-paced clinic environment. This position requires 1+ years of customer service and basic computer skills, with preference for Epic EMR knowledge.