Patient Care Concierge - Physical Therapy Front Desk

Briotix Health, LP.; Skippack (Montgomery County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Dental

Generous paid time off

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Mishock Physical Therapy & Associates in Skippack, PA, seeks a friendly, detail-oriented Front Desk/Administrative Assistant to greet patients, schedule appointments, verify information, and coordinate care from evaluation to discharge. You will answer phones, enter data, maintain patient charts, collect payments, and support licensed therapists.

Strong communication, multitasking, and customer service are essential; prior medical office experience is a plus.

Qualifications

• Greeting patients and providing outstanding customer service.
• Coordinating the care for each patient from initial evaluation to discharge.
• Answering phones and electronic scheduling.
• Data entry and maintaining patient charts and records.
• Verifying current personal and financial information and collecting payments.
• Proficient with medical software and strong organizational skills.

Responsibilities

• Greeting patients and providing outstanding customer service.
• Coordinating the care for each patient from initial evaluation to discharge.
• Answering phones and handling electronic scheduling.
• Data entry and maintaining patient charts and records.
• Collecting, posting, and depositing patient payments; general office duties.
• Assist licensed staff by observing patients during exercises and ensuring safety.

Skills

Customer service

Communication skills

Multitasking

Team player

Professional demeanor

Tools

Word

Excel

Job description

Mishock Physical Therapy & Associates in Skippack, PA, seeks a friendly, detail-oriented Front Desk/Administrative Assistant to greet patients, schedule appointments, verify information, and coordinate care from evaluation to discharge. You will answer phones, enter data, maintain patient charts, collect payments, and support licensed therapists.

Strong communication, multitasking, and customer service are essential; prior medical office experience is a plus.