Medical Receptionist

Usph; Skippack (Montgomery County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Mishock Physical Therapy & Associates is seeking a friendly, detail-oriented front desk administrator to join our outpatient clinics. You will greet patients, verify information, coordinate care from evaluation to discharge, and maintain accurate electronic medical records.

You will support licensed therapists, collect payments, and ensure the reception and treatment areas are organized and clean. Ideal candidates have strong communication, multitasking, and customer service skills, with

Qualifications

• Experience in customer-facing healthcare or clinic setting preferred.
• Excellent communication and organizational abilities required.
• Proficiency with basic computer tools and medical software preferred.

Responsibilities

• Greet patients and provide outstanding customer service.
• Coordinate care from evaluation to discharge.
• Verify and update patient information and payments.
• Maintain patient charts and electronic records.
• Assist licensed staff during therapy sessions as needed.
• Prepare patients for therapy and maintain treatment areas.

Skills

Customer service

Communication

Time management

Organizational skills

Multitasking

Phone skills

Microsoft Word

Excel

EMR software experience

Tools

EMR software

Word/Excel

Job description

Mishock Physical Therapy & Associates is a group of privately owned outpatient physical therapy practices with over five locations throughout Montgomery, Berks, and Chester Counties. We challenge ourselves to provide the most clinically superior care in the region. We invest in our clinicians' education and expect our professional staff to remain on the cutting edge of "what's new" in physical therapy based on science and sound clinical research. Our mission is to provide the most effective and state-of-the-art physical therapy services to relieve pain, restore function, and return our patients to the highest quality of life possible. Join our team of talented professionals by applying online today!

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
• Prepare patients for therapy sessions
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.

Qualifications

• Strong communication, time management, and organizational skills
• Ability to multitask in a fast-paced environment
• Compassionate, patient-focused attitude
• Previous experience in a medical or therapy setting is a plus
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

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