Medical Receptionist / Aide

US Physical Therapy; Skippack (Montgomery County); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401k

Health insurance

Dental

Paid time off

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Mishock Physical Therapy & Associates, a network of outpatient clinics, seeks an organized administrative professional to support patient intake and front desk duties.

You will greet patients, verify information, coordinate care from initial evaluation to discharge, and maintain EMR records in a fast-paced environment. Strong communication and multitasking are essential, with opportunities for growth and benefits offered.

Qualifications

• Experience in medical or therapy setting preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.
• Proficient in Word and Excel, with basic EMR knowledge.
• Flexible with hours and team-oriented.

Responsibilities

• Greeting patients and providing outstanding customer service.
• Coordinating the care for each patient from initial evaluation to discharge.
• Verifying current personal and financial information.
• Maintaining patient charts and electronic medical records.
• Collecting, posting, and depositing patient payments.
• Faxing, filing, and performing any other duties as assigned.
• Assist licensed staff by observing patients during therapeutic exercises, ensuring safety and proper technique.
• Prepare patients for therapy sessions.
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.

Skills

Communication

Time management

Organizational skills

Multitasking

Compassionate

Phone skills

Microsoft Word

Microsoft Excel

EMR software

Tools

EMR software

Job description

Mishock Physical Therapy & Associates is a group of privately owned outpatient physical therapy practices with over five locations throughout Montgomery, Berks, and Chester Counties. We challenge ourselves to provide the most clinically superior care in the region. We invest in our clinicians' education and expect our professional staff to remain on the cutting edge of "what’s new" in physical therapy based on science and sound clinical research. Our mission is to provide the most effective and state-of-the-art physical therapy services to relieve pain, restore function, and return our patients to the highest quality of life possible.

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
• Prepare patients for therapy sessions
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.

Qualifications

• Strong communication, time management, and organizational skills
• Ability to multitask in a fast-paced environment
• Compassionate, patient-focused attitude
• Previous experience in a medical or therapy setting is a plus
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive