Patient Care Concierge — Medical Receptionist

Montgomery College; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Meaningful work

Growth opportunities

Inclusive team environment

Impact on patients

Job summary

Vanderbilt Health is seeking a patient-care unit receptionist to provide clerical and reception support for patients, families and staff. The role ensures efficient workflows, accurate data entry, and clear communication across teams in a fast-paced environment.

Ideal candidates bring at least 1 year of administrative experience, excellent communication, and a teamwork mindset. The position offers day shifts with weekend coverage and opportunities for growth within a renowned health system.

Qualifications

• 1+ year of administrative experience required.
• Flexibility to work varied shifts as needed.
• Excellent communication and teamwork abilities.
• Professional, dependable, and customer-service oriented.
• Ability to work independently and with others.
• Positive attitude and strong interpersonal skills.

Responsibilities

• Processes orders per guidelines and follows downtime procedures.
• Enter and update information in the system accurately.
• Maintain unit log, schedule follow-ups, and handle discharge clerical tasks.
• Respond to patient calls and provide current, clear information to families and staff.
• Utilize phone, paging, fax, scanner, and unit devices to support workflow.

Skills

Administrative exp

Flexible schedule

Communication skills

Customer-service oriented

Independent & collaborative

Interpersonal skills

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking a patient-care unit receptionist to provide clerical and reception support for patients, families and staff. The role ensures efficient workflows, accurate data entry, and clear communication across teams in a fast-paced environment.

Ideal candidates bring at least 1 year of administrative experience, excellent communication, and a teamwork mindset. The position offers day shifts with weekend coverage and opportunities for growth within a renowned health system.