Patient Care Concierge (Medical Front Desk)

Food Allergy Institute; Hoboken (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Job summary

Food Allergy Institute in Hoboken, NJ is seeking a Medical Receptionist to provide administrative support before and after appointments, greet patients, schedule visits, and maintain patient records.

The role requires attention to detail, the ability to multitask in a fast-paced environment, and familiarity with EMR systems; training is provided with opportunities for growth within a patient-focused team.

Qualifications

• 0 - 1 years Medical Receptionist experience.
• Previous experience using an EMR preferred.
• Team mentality and positive working attitude.
• Ability to work in a fast-paced environment that requires strong multi-tasking skills.
• Excellent organizational skills and attention to detail.
• MS Office Suite or Google Suite experience preferred.

Responsibilities

• Greet patients and families as they finish their appointment and address questions or escalate as needed.
• Complete checkout by scheduling follow-up visits and closing visit encounters and claims.
• Review Food Dosing Plans to determine appointment types and days for next visits.
• Provide comment cards and gather feedback during checkout, escalating concerns as needed.
• Verify changes to patient demographics and update insurance at each visit; upload to EMR.
• Assist with billing processes across multiple platforms and ensure accurate payments.

Skills

Medical Receptionist experience

EMR experience

Team mentality

Multi-tasking

Organizational skills

Customer service

Tools

EMR software

Job description

Food Allergy Institute in Hoboken, NJ is seeking a Medical Receptionist to provide administrative support before and after appointments, greet patients, schedule visits, and maintain patient records.

The role requires attention to detail, the ability to multitask in a fast-paced environment, and familiarity with EMR systems; training is provided with opportunities for growth within a patient-focused team.