Patient Concierge & EMR Scheduler

Tpirc And Fai; Hoboken (NJ); On-site; USD 25,000 - 28,000; Full time

Job summary

The Food Allergy Institute (FAI) in Hoboken, NJ seeks a Medical Receptionist to support patients before and after appointments. You will greet patients, schedule visits, manage paperwork, and maintain medical records, with training on Food Dosing Plans and checkout procedures.

This evergreen role emphasizes accuracy, confidentiality, and teamwork; you will handle billing across platforms and coordinate with clinics as needed, while contributing to a compassionate patient experience.

Qualifications

• 0-1 years Medical Receptionist experience.
• Previous EMR preferred.
• Team mentality and positive working attitude.
• Ability to work in a fast-paced environment with multitasking.
• Excellent organizational skills and attention to detail.
• MS Office/Google Suite experience preferred.

Responsibilities

• Greet patients and families, answering questions or escalating as needed.
• Schedule follow-up visits and close encounters and claims during checkout.
• Review Food Dosing Plans to determine appointment types and days.
• Provide feedback forms during checkout and escalate concerns.
• Update patient demographics and insurance information in the EMR.
• Assist with billing across multiple platforms.

Skills

Customer service

Multitasking

MS Office / Google Suite

Communication

Tools

EMR software

Job description

The Food Allergy Institute (FAI) in Hoboken, NJ seeks a Medical Receptionist to support patients before and after appointments. You will greet patients, schedule visits, manage paperwork, and maintain medical records, with training on Food Dosing Plans and checkout procedures.

This evergreen role emphasizes accuracy, confidentiality, and teamwork; you will handle billing across platforms and coordinate with clinics as needed, while contributing to a compassionate patient experience.