Patient Care Concierge & Front Office Navigator

Valid8 Financial, Inc.; Cupertino (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A healthcare service provider in Cupertino, California is seeking a Care Navigator to enhance patient experiences and manage guest relations. This full-time position emphasizes excellent communication and organizational skills, involving responsibilities such as guest check-ins and multitasking across phone systems. A high school diploma is required, with preference for candidates holding an AA degree. The organization values professionalism, flexibility, and familiarity with Apple devices in their healthcare setting.

Qualifications

• Two years of employment in a related position.
• Must have excellent computer skills.
• Ability to quickly learn new procedures and processes.

Responsibilities

• Responds to all guest requests professionally.
• First point of contact for guests and patients.
• Handles multi-phone line system and schedules appointments.

Skills

Excellent communication and interpersonal skills

Proven organizational skills

Ability to work as a key team member

High degree of professionalism

Excellent computer skills

Education

High School diploma

AA Degree preferred

Tools

EHR systems

Apple products (iMac, iPad, iPhone)

Job description

A healthcare service provider in Cupertino, California is seeking a Care Navigator to enhance patient experiences and manage guest relations. This full-time position emphasizes excellent communication and organizational skills, involving responsibilities such as guest check-ins and multitasking across phone systems. A high school diploma is required, with preference for candidates holding an AA degree. The organization values professionalism, flexibility, and familiarity with Apple devices in their healthcare setting.