Care Navigator - Patient Experience Specialist

Valid8 Financial, Inc.; Cupertino (CA); On-site; USD 22,041 - 27,552; Part time

Job summary

A leading healthcare provider in Cupertino is seeking a Care Navigator to enhance patient experiences. This per diem position involves being the first point of contact for guests, managing check-ins, and providing world-class service. Candidates should have two years of related experience and excellent communication skills. This role offers a dynamic environment where teamwork and continuous learning are emphasized, making it ideal for individuals who are passionate about patient care.

Qualifications

• Two years of employment in a related position (client facing, hospitality or sales).
• Must consistently demonstrate high degree of professionalism and courtesy.
• Compliance with AC Wellness Occupational Health Policy, including required immunizations.

Responsibilities

• First point of contact for guests and patients entering the wellness centers.
• Handles all lobby guest interactions with the highest level of hospitality and professionalism.
• Maintains the strictest confidentiality.

Skills

Excellent communication and interpersonal skills

Proven organizational skills

Ability to work as a key team member

Professionalism and courtesy

Excellent computer skills and familiarity with Apple products

Education

High School diploma

AA Degree preferred

Job description

A leading healthcare provider in Cupertino is seeking a Care Navigator to enhance patient experiences. This per diem position involves being the first point of contact for guests, managing check-ins, and providing world-class service. Candidates should have two years of related experience and excellent communication skills. This role offers a dynamic environment where teamwork and continuous learning are emphasized, making it ideal for individuals who are passionate about patient care.