Patient Care Concierge: Front Desk & Scheduling Pro

Claremedica Health Partners; Largo (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Claremedica Health Partners in Largo, FL is looking for a Patient Care Concierge to serve as the first point of contact for patients. This key role involves managing patient interactions, scheduling appointments, and ensuring smooth operation of the front office.

The ideal candidate will have a High School Diploma and at least one year of customer service experience in a medical setting. Excellent communication and organizational skills are essential for delivering exceptional patient care.

Qualifications

• Minimum of 1 year of work experience in a medical clinic or prior customer service experience.
• Basic Life Support (BLS) certification preferred.
• Professional and courteous communication with employees, patients, and others.

Responsibilities

• Interact with patients and visitors in a polite and friendly manner.
• Prepare new patient registration, check-in, and check-out.
• Answer all phone calls professionally and courteously.
• Verify patient demographic data and collect insurance information.

Skills

Customer service

Communication skills

Time management

Organizational skills

Education

High School Diploma or GED

Job description

Claremedica Health Partners in Largo, FL is looking for a Patient Care Concierge to serve as the first point of contact for patients. This key role involves managing patient interactions, scheduling appointments, and ensuring smooth operation of the front office.

The ideal candidate will have a High School Diploma and at least one year of customer service experience in a medical setting. Excellent communication and organizational skills are essential for delivering exceptional patient care.