Patient Care Concierge - Front Desk & Scheduling Pro

Paycom - ATS; Frisco (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

US Oral Surgery Management in Frisco, TX is seeking a Front Desk Office Coordinator to serve as the first point of contact for patients and support the surgical team. You will handle scheduling, patient check-in, payments, and treatment-plan conversions with accuracy, while contributing to a high-quality patient experience.

The role demands strong communication, multitasking, and a customer-service mindset, with a willingness to learn and grow within a fast-paced oral surgery environment.

Qualifications

• Completion of high school or equivalent.
• Previous oral surgery, dental, or medical experience preferred.
• Proven administrative experience with a track record of growth or improvement.
• Demonstrated multitasking in a fast-paced environment.
• Superior customer service skills.
• Excellent verbal and written communication.
• Willingness to take on other duties as assigned and adapt to evolving needs.

Responsibilities

• Patient Interaction: Answer the phone, help patients schedule appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans accurately.
• Surgery Coordination: Assist with scheduling surgeries and ensure proper preparations.
• Team Collaboration: Work with professionals to maintain an efficient, cohesive practice.
• Versatility and Adaptability: Take on various duties and opportunities for growth in the practice.

Skills

Patient-centric attitude

Positive impact

Multitasking ability

Customer service expertise

Communication skills

Adaptability

Education

High school diploma or equivalent

Job description

US Oral Surgery Management in Frisco, TX is seeking a Front Desk Office Coordinator to serve as the first point of contact for patients and support the surgical team. You will handle scheduling, patient check-in, payments, and treatment-plan conversions with accuracy, while contributing to a high-quality patient experience.

The role demands strong communication, multitasking, and a customer-service mindset, with a willingness to learn and grow within a fast-paced oral surgery environment.