Patient Care Concierge | Front Desk & Scheduling Pro

Associates in Dermatology; Bedford, Northern (IN, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Associates in Dermatology in Bedford, IN is seeking an Entry level Patient Care Coordinator to handle front desk duties. You will greet patients, register insurance and demographics, and collect payments on-site.

The role requires multitasking in a busy office, strong English communication, data entry and EMR proficiency, with up to 50% travel in some cases and a need for professional, courteous patient interactions.

Qualifications

• High school diploma or GED required.
• 1 year of call center/front desk experience preferred.
• Dermatology experience is a plus.
• Strong data entry and EMR skills with attention to detail.

Responsibilities

• Greet patients and register demographic and insurance information.
• Check patients in/out and collect copays and payments.
• Schedule follow-up appointments and verify information in system.
• Answer phones, check voicemails, and route calls to clinical staff.
• Scan Medical charts and manage faxes; print/check charts daily.

Skills

Data entry

EMR

Telephone skills

Multitasking

Customer service

Attendance/punctuality

Documentation

Education

High school diploma or GED

Job description

Associates in Dermatology in Bedford, IN is seeking an Entry level Patient Care Coordinator to handle front desk duties. You will greet patients, register insurance and demographics, and collect payments on-site.

The role requires multitasking in a busy office, strong English communication, data entry and EMR proficiency, with up to 50% travel in some cases and a need for professional, courteous patient interactions.