Patient Care Coordinator — Front Desk & Scheduling

EyeCare Partners; Florence (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Employee Discounts

Competitive Base Pay

Job summary

A healthcare organization in Florence, KY seeks a Patient Coordinator to be the first point of contact for patients, ensuring exceptional customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, handling inquiries, and performing various administrative tasks. A high school diploma or GED is required, along with a year of relevant experience. Ideal candidates are adaptable with strong communication skills and a professional attitude while providing patient-centered care.

Qualifications

• High School Diploma or GED equivalent required.
• Ability to interact with all levels of employees courteously.
• Desire to gain industry knowledge.

Responsibilities

• Provide exceptional customer service during every patient encounter.
• Manage patient flow in the office.
• Answer phones promptly and courteously.

Skills

Customer service

Communication

Basic computer skills

Professionalism

Adaptability

Education

High school diploma or GED

One year of related experience

Job description

A healthcare organization in Florence, KY seeks a Patient Coordinator to be the first point of contact for patients, ensuring exceptional customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, handling inquiries, and performing various administrative tasks. A high school diploma or GED is required, along with a year of relevant experience. Ideal candidates are adaptable with strong communication skills and a professional attitude while providing patient-centered care.