Intake & Patient Concierge — Medical Receptionist (Outpatient MAT Clinic)

Treatment Centers Hold Co, LLC; Abingdon (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Crossroads Treatment Centers in Abingdon, VA is seeking a Medical Receptionist to provide exceptional patient check-in, handle payments, and support daily operations. You will guide new patients through intake and help maintain accurate patient accounts with a professional, friendly demeanor.

Responsibilities include coordinating with clinical staff on appointments, performing clerical tasks, and ensuring a smooth, respectful patient experience in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED required.
• Customer service experience in fast-paced environments preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Check in patients, collect payments, and assist in daily operations.
• Maintain a friendly, professional attitude and guide new patients through intake.
• Provide clerical and logistical support to ensure smooth clinic operations.
• Maintain daily financial records and reports for the clinic.
• Coordinate with medical staff to align on patient appointments and workflows.

Skills

Customer service

Communication

Professionalism

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers in Abingdon, VA is seeking a Medical Receptionist to provide exceptional patient check-in, handle payments, and support daily operations. You will guide new patients through intake and help maintain accurate patient accounts with a professional, friendly demeanor.

Responsibilities include coordinating with clinical staff on appointments, performing clerical tasks, and ensuring a smooth, respectful patient experience in a fast-paced healthcare setting.