Patient Care Concierge (Float Pool)

Agence PROvidence; Oregon; On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Premium Float pay included

Mileage reimbursement

Job summary

Providence Health & Services - Oregon is hiring a Patient Care Coordinator for our Portland metro area clinics. You will be the first point of contact for patients and visitors, handling scheduling, registration and insurance verification across Primary Care, Pediatrics, and Specialty Care.

The role supports or independently handles routine healthcare services to ensure smooth clinic operations; you will work 8 or 10 hour shifts with no weekend work, and may be eligible for premium float pay and

Qualifications

• Minimum 1 year experience in medical/healthcare setting.
• Experience delivering high level customer service in fast-paced environment.
• Experience with EMR systems (EPIC).

Responsibilities

• Serve as first point of contact for patients and visitors, in person or by phone.
• Act as liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front- and back-office duties including scheduling, registration, insurance verification, updating demographics.
• Maintain clinic efficiency through accurate documentation and adherence to EPIC workflows.
• Demonstrate growth and proficiency in supporting Providence's mission of high-quality care.

Skills

Customer service

Communication

Multitasking

Tools

EPIC EMR

Job description

Providence Health & Services - Oregon is hiring a Patient Care Coordinator for our Portland metro area clinics. You will be the first point of contact for patients and visitors, handling scheduling, registration and insurance verification across Primary Care, Pediatrics, and Specialty Care.

The role supports or independently handles routine healthcare services to ensure smooth clinic operations; you will work 8 or 10 hour shifts with no weekend work, and may be eligible for premium float pay and