Patient Experience Coordinator (On-site)

Providence; Central Point (OR); Hybrid; USD 29,000 - 44,000; Full time

Job summary

Providence Health Plan Group is seeking a Patient Care Coordinator in Central Point, Oregon. This on-site role is the first point of contact, delivering excellent service to patients and visitors, and coordinating between patients and providers through the administrative flow.

The position supports or independently handles routine healthcare services to ensure smooth clinic operations, with a focus on patient-centered care within Providence Medical Group Central Point.

Qualifications

• 1 year experience in medical/healthcare setting
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
• Electronic Medical Records (EMR) experience

Responsibilities

• First point of contact delivering customer service to patients and visitors in person or by phone.
• Acts as liaison between patients and providers throughout the administrative flow.
• Performs core front and back office duties with increased independence and proficiency.

Skills

Customer service

Healthcare experience

Data confidentiality

Tools

EMR software

Job description

Providence Health Plan Group is seeking a Patient Care Coordinator in Central Point, Oregon. This on-site role is the first point of contact, delivering excellent service to patients and visitors, and coordinating between patients and providers through the administrative flow.

The position supports or independently handles routine healthcare services to ensure smooth clinic operations, with a focus on patient-centered care within Providence Medical Group Central Point.