Patient Care Concierge & Care Coordinator

P3 Health Partners, Inc.; Omaha (NE); On-site; USD 25,000 - 30,000; Full time

Job summary

P3 Health Partners in Omaha, Nebraska, is seeking a PSS-Care Coordinator for a full-time, on-site role at our Omaha Wellness Center. You will warmly welcome patients and their caretakers, provide concierge-level service, and support the care team by preparing charts and gathering necessary data before visits.

Responsibilities include scheduling follow-ups, coordinating with teams, ensuring privacy, and contributing to quality improvements.

Qualifications

• High school completion
• Experience in a service industry role preferred
• Flexible, self-driven, collaborative and innovative personality

Responsibilities

• Greet patients enthusiastically upon arrival
• Provide concierge customer service before and after appointments
• Assist in scheduling follow-up visits and tests
• Coordinate with P3 Health Partners teams and affiliates
• Prepare patient charts by gathering information from multiple sources
• Gather requested data or test results for team members
• Maintain accurate patient contact information
• Uphold privacy and HIPAA standards
• Contribute to quality improvement and operational efficiency

Skills

Customer service

Team collaboration

Education

High school diploma

Job description

P3 Health Partners in Omaha, Nebraska, is seeking a PSS-Care Coordinator for a full-time, on-site role at our Omaha Wellness Center. You will warmly welcome patients and their caretakers, provide concierge-level service, and support the care team by preparing charts and gathering necessary data before visits.

Responsibilities include scheduling follow-ups, coordinating with teams, ensuring privacy, and contributing to quality improvements.