Care Concierge & Patient Experience Specialist

Ultipro; Omaha (NE); On-site; USD 25,000 - 30,000; Full time

Job summary

P3 Health Partners is seeking a PSS-Care Coordinator for our Omaha Wellness Center. This full-time role supports patients with complex medical needs and assists primary care physicians in delivering coordinated care.

Expect phone support, scheduling, and data gathering to prep for visits, all in a non-remote, Monday–Friday setting. The position emphasizes compassionate, privacy-conscious service, collaboration with care teams, and adherence to core values while maintaining high patient

Qualifications

• High school completion is required.
• Experience in a service industry role is preferred.
• Flexible, self-driven, collaborative and innovative personality is desirable.

Responsibilities

• Greet patients and their caretakers upon entering the facility.
• Provide concierge customer service while patients wait and after appointments.
• Assist in scheduling follow-up visits or testing.
• Collaborate with P3 Health Partners teams and affiliates.
• Prepare patient charts by gathering information before visits.
• Obtain requested data or test results as needed.
• Maintain accurate patient contact information.
• Uphold high standards of excellence and professionalism.
• Respect HIPAA privacy and PHI handling requirements.
• Participate in quality improvement and operational efficiency.

Skills

Flexible

Self-driven

Collaborative

Innovative

Education

High school completion

Job description

P3 Health Partners is seeking a PSS-Care Coordinator for our Omaha Wellness Center. This full-time role supports patients with complex medical needs and assists primary care physicians in delivering coordinated care.

Expect phone support, scheduling, and data gathering to prep for visits, all in a non-remote, Monday–Friday setting. The position emphasizes compassionate, privacy-conscious service, collaboration with care teams, and adherence to core values while maintaining high patient