Patient Care Concierge

tuftsmedicine; United States; On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Part-time schedule

Job summary

Tufts Medicine is hiring for a part-time clerical/administrative support role within Lowell General Hospital. Under supervision, you will manage front-desk activities, answer calls, register patient information, and coordinate with clinical staff to ensure smooth patient flow.

The role requires strong English communication, reliability, and multitasking in a fast-paced hospital environment; prior medical office experience is preferred. On-site hours are part-time, 24 hours per week.

Qualifications

• High School diploma or equivalent.
• 1 year of related office or clerical experience.
• Experience with phone systems or switchboard.

Responsibilities

• Greets and screens visitors, handles intake and routes requests.
• Screens calls, routes to appropriate personnel, aims for timely response.
• Assists with clinical support and basic patient services as directed.

Skills

English communication

Interpersonal skills

Multitasking

Organization

Customer service

Reliability

Attention to detail

Education

High School diploma or equivalent

Tools

Phone systems/switchboard

Job description

Tufts Medicine is hiring for a part-time clerical/administrative support role within Lowell General Hospital. Under supervision, you will manage front-desk activities, answer calls, register patient information, and coordinate with clinical staff to ensure smooth patient flow.

The role requires strong English communication, reliability, and multitasking in a fast-paced hospital environment; prior medical office experience is preferred. On-site hours are part-time, 24 hours per week.