Patient Care Concierge

UChicago Medicine; Illinois; Sur place; USD 25 000 - 30 000; Temps partiel

Résumé du poste

UChicago Medicine in Hyde Park is seeking a Part-Time Patient Service Coordinator to support patient care teams and ensure patient-centered service under the direction of the Patient Care Manager.

You will facilitate admissions, answer intercoms, arrange patient transportation, coordinate facilities and maintain records, enter charges, and cross-cover units. Strong written/verbal communication, confidentiality, and MS Office proficiency are essential.

Qualifications

• High School diploma or equivalent.
• At least one year of general office experience, preferably in a medical/clinical setting.
• Good written and verbal communication, organizational and customer service skills.
• Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality.
• Must be able to independently and professionally interact with customers, internal and external to the Hospitals.
• Proficiency in MS Office Suite, ability to learn and utilize applicable software.

Responsabilités

• Facilitates the patient admission process.
• Answers patient intercom and ensures that requests are referred to the appropriate staff immediately.
• Arranges patient transportation to outside agencies.
• Coordinates facilities information (e.g. work orders) as received by unit staff, maintains records of requests and follows up as needed to assure task completion and relays information back to the appropriate staff regarding the status of outstanding work orders.
• Assembles, organizes, and maintains patient medical records/charts according to hospital policies and procedures and ensures and obtains necessary signatures as required for all forms according to hospital policy and procedure.
• Inputs patient charges via computer system, assists in the orientation of new staff, cross-covers multiple patient care units during regular work shift when required and runs errands as deemed necessary by Care Center leadership.
• Answers incoming telephone calls promptly and courteously.

Connaissances

Communication skills

Organizational skills

Customer service

MS Office

Multitasking

Formation

High School diploma

Associate Business courses

Outils

MS Office Suite

Description du poste

UChicago Medicine in Hyde Park is seeking a Part-Time Patient Service Coordinator to support patient care teams and ensure patient-centered service under the direction of the Patient Care Manager.

You will facilitate admissions, answer intercoms, arrange patient transportation, coordinate facilities and maintain records, enter charges, and cross-cover units. Strong written/verbal communication, confidentiality, and MS Office proficiency are essential.