Onsite Patient Care Coordinator, Medical Oncology

UChicago Medicine; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

UChicago Medicine in Chicago is seeking a Patient Care Coordinator in Medical Oncology – Hyde Park to support patient care coordination and scheduling. This 100% onsite role requires strong communication with patients, families, and clinicians and a passion for high-quality service.

The coordinator will manage referrals, tests, imaging, and logistics across the UCM network with a rotating day shift and onsite work at the Hyde Park campus.

Qualifications

• High School Diploma required; experience in a high-volume healthcare setting preferred.
• Excellent telephone and interpersonal communication skills.
• Proficiency with computer systems and electronic health records.
• Ability to multi-task and prioritize; maintain patient confidentiality.
• Strong customer service mindset with compassion for patients and families.
• Ability to interact with clinicians and staff professionally.

Responsibilities

• Serve as scheduling and care coordination contact for patients.
• Schedule appointments and coordinate referrals for testing, imaging, procedures, and services.
• Obtain prior authorizations, medical records, slides, and other items for care coordination.
• Follow up with labs and services for results and share with relevant providers.
• Educate patients and caregivers about the care plan and follow up as needed.
• Field patient and caregiver questions related to appointments and services.
• Review schedules to optimize daily flow and reschedule as needed.
• Provide patient navigation and coordination across UCM Network Sites.

Skills

Scheduling

Care coordination

Communication

Customer service

Multitasking

Confidentiality

Education

High School Diploma

Bachelor's Degree

Job description

UChicago Medicine in Chicago is seeking a Patient Care Coordinator in Medical Oncology – Hyde Park to support patient care coordination and scheduling. This 100% onsite role requires strong communication with patients, families, and clinicians and a passion for high-quality service.

The coordinator will manage referrals, tests, imaging, and logistics across the UCM network with a rotating day shift and onsite work at the Hyde Park campus.