Patient Care & Clinic Ops Lead – Imaging

Capitol Imaging Services, LLC; Newnan (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

Capitol Imaging Services, LLC in Newnan, GA is seeking a Patient Coordinator Lead to oversee daily clinic operations and enhance the patient scheduling and communication process. You will work closely with radiologists, technologists, and staff to ensure efficient patient flow and a compassionate patient experience.

The role requires healthcare office experience, strong communication, and multitasking abilities, with a focus on accurate scheduling and HIPAA compliance.

Qualifications

• Minimum 3 years in a healthcare or medical office setting.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Supervise clinic day-to-day operations and provide feedback to staff.
• Serve as first point of contact for staff questions and issue resolution within the clinic.
• Assist in training and orientation of new administrative staff.
• Coordinate and schedule imaging appointments to optimize resource use and patient care.
• Respond to patient inquiries with clear, empathetic guidance.
• Collaborate with radiologists, technologists, and administrative staff to ensure smooth patient flow.
• Provide a warm, welcoming environment and address patient concerns with professionalism.

Skills

Healthcare experience

Communication skills

Organizational skills

Empathy

Tools

Scheduling software

EMR systems

Job description

Capitol Imaging Services, LLC in Newnan, GA is seeking a Patient Coordinator Lead to oversee daily clinic operations and enhance the patient scheduling and communication process. You will work closely with radiologists, technologists, and staff to ensure efficient patient flow and a compassionate patient experience.

The role requires healthcare office experience, strong communication, and multitasking abilities, with a focus on accurate scheduling and HIPAA compliance.