Compassionate Patient Scheduler & Care Coordinator

Capitol Imaging Services, LLC; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Capitol Imaging Services, LLC seeks a compassionate Patient Coordinator to support patients from scheduling through visit completion. The role emphasizes patient care, accuracy, and efficient administration in a radiology imaging setting.

Ideal candidates bring healthcare office experience, knowledge of medical terminology and HIPAA, and strong communication and multitasking abilities. This full-time position focuses on delivering empathetic service and streamlined patient workflows at our

Qualifications

• Minimum 1-2 years in a healthcare or medical office setting.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Schedule imaging appointments to optimize facility resources and ensure timely patient care.
• Verify insurance eligibility and benefits prior to appointments; communicate coverage details to patients.
• Monitor daily schedule and backfill open slots to maintain efficiency.
• Serve as the first point of contact for patients, answering calls and guiding them empathetically.
• Input patient information into the EMR accurately and keep records up-to-date.
• Collaborate with radiologists, technologists, and admins to ensure smooth patient flow.
• Provide warm, welcoming service to patients and families with professionalism.

Skills

Healthcare experience

Communication skills

Organizational ability

Multitasking

Tools

Scheduling software

EMR systems

Job description

Capitol Imaging Services, LLC seeks a compassionate Patient Coordinator to support patients from scheduling through visit completion. The role emphasizes patient care, accuracy, and efficient administration in a radiology imaging setting.

Ideal candidates bring healthcare office experience, knowledge of medical terminology and HIPAA, and strong communication and multitasking abilities. This full-time position focuses on delivering empathetic service and streamlined patient workflows at our