Patient Care & Clinic Experience Coordinator

Results Physiotherapy; North Charleston (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Charity Day

Medical, Dental, Vision, Life, Short‑/

Paid Time Off + holidays

401K + company match

Job summary

Results Physiotherapy in Charleston, SC is seeking a Patient Care Coordinator (PCC-I) to support clinic growth and patient intake. The role partners with the Clinic Director to ensure smooth daily operations and an exceptional patient experience.

As an entry-level office position, the PCC-I multitasks across computer programs, greets patients, schedules referrals, verifies insurance, collects payments, and contributes to an organized front desk environment.

Qualifications

• High School Diploma or equivalent is required.
• Excellent customer service and communication skills.
• Ability to multitask and manage time effectively.
• Team-oriented with reliable work habits.

Responsibilities

• Collect money due at time of service.
• Schedule patient visits and convert referrals.
• Provide exceptional front desk customer service.
• Maintain an inviting clinic atmosphere.
• Handle welcome calls and manage arrivals.
• Oversee non-clinical documentation and deposits.
• Monitor schedule and inventory; attend trainings.

Skills

Customer service

Multitasking

Time management

Communication skills

Education

High School Diploma or equivalent

Tools

Multiple computer programs

Job description

Results Physiotherapy in Charleston, SC is seeking a Patient Care Coordinator (PCC-I) to support clinic growth and patient intake. The role partners with the Clinic Director to ensure smooth daily operations and an exceptional patient experience.

As an entry-level office position, the PCC-I multitasks across computer programs, greets patients, schedules referrals, verifies insurance, collects payments, and contributes to an organized front desk environment.