Patient Care & Case Coordinator (Healthcare Access)

Artech Information System LLC; Frisco (TX); On-site; USD 27,552 - 34,440; Full time

Job summary

A leading IT staffing firm is seeking a Patient Case Coordinator I in Frisco, TX. The candidate will handle inbound calls, coordinate healthcare services, and manage case inquiries. Essential qualifications include healthcare experience and strong communication skills. This role requires attention to detail and proficiency in Microsoft Office. Interested applicants should be flexible with shift timings after training, which will be conducted from 8 AM to 5 PM for the first 2-3 weeks. Contract duration is 6+ months with possible extension.

Qualifications

• Must have healthcare experience.
• Call center experience is a plus.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• Responsible for customer service and case management.
• Answers clinical inquiries and coordinates access to therapies.
• Schedules follow-up based on patient situations.

Skills

Healthcare experience

Strong interpersonal skills

Strong organizational skills

Attention to detail

Effective communication

Tools

Microsoft Office

Job description

A leading IT staffing firm is seeking a Patient Case Coordinator I in Frisco, TX. The candidate will handle inbound calls, coordinate healthcare services, and manage case inquiries. Essential qualifications include healthcare experience and strong communication skills. This role requires attention to detail and proficiency in Microsoft Office. Interested applicants should be flexible with shift timings after training, which will be conducted from 8 AM to 5 PM for the first 2-3 weeks. Contract duration is 6+ months with possible extension.