Patient Care Call Center Specialist

Allied Digestive Health; Brick Township (NJ); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Life Insurance

401K

Commuter Benefits

Time-Off Benefits

EAP

Résumé du poste

Atlantic Coast Gastroenterology in Brick, NJ is seeking a Full Time Call Center Receptionist to manage high volumes of patient calls, schedule appointments, and maintain confidential records with HIPAA compliance. The role requires strong communication, data entry accuracy, and proficiency with EHR systems.

Experience in healthcare customer service is preferred. Competitive salary ranges from $18.00 to $20.00 per hour with benefits, and some travel to Jackson, NJ and Neptune, NJ may be required.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or call center, healthcare setting preferred.
• Proficiency with computer systems and telephone equipment.

Responsabilités

• Answer and manage a high volume of incoming calls promptly and courteously.
• Schedule, confirm, and reschedule patient appointments using EHR or scheduling software.
• Maintain detailed and confidential patient records in compliance with HIPAA.

Connaissances

Customer service

Communication skills

Data entry

confidentiality

Formation

High school diploma or equivalent

Outils

Electronic health record (EHR) systems

Scheduling software

Description du poste

Atlantic Coast Gastroenterology in Brick, NJ is seeking a Full Time Call Center Receptionist to manage high volumes of patient calls, schedule appointments, and maintain confidential records with HIPAA compliance. The role requires strong communication, data entry accuracy, and proficiency with EHR systems.

Experience in healthcare customer service is preferred. Competitive salary ranges from $18.00 to $20.00 per hour with benefits, and some travel to Jackson, NJ and Neptune, NJ may be required.