Medical Receptionist: Patient Scheduling & Care Support

Allied Digestive Health; Toms River (NJ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Commuter benefits

Employee assistance program (EAP)

Paid time off

Job summary

Gastroenterology of Ocean County in Tom's River, NJ is seeking a Full Time Medical Reception Call Center 2 to be the first contact for patients, handling high call volumes and scheduling appointments in HIPAA-compliant systems.

The role requires professionalism, empathy, and accuracy while using EHR systems and scheduling software. Ideal candidates hold a high school diploma, healthcare call center experience, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Experience in medical reception or call center.
• Proficiency with computer systems and scheduling software.
• Strong verbal and written communication skills.
• Ability to handle confidential patient information per HIPAA.

Responsibilities

• Answer and manage a high volume of calls with professionalism.
• Schedule, reschedule, and confirm patient appointments in EHR scheduling software.
• Provide clear information about services, policies, and insurance procedures.
• Document patient interactions and maintain confidentiality in HIPAA-compliant manner.
• Collaborate with staff to resolve inquiries and coordinate referrals.

Skills

Communication skills

Empathy

Organizational skills

Discretion & confidentiality

Education

High school diploma or equivalent

Tools

EHR systems

Scheduling software

Job description

Gastroenterology of Ocean County in Tom's River, NJ is seeking a Full Time Medical Reception Call Center 2 to be the first contact for patients, handling high call volumes and scheduling appointments in HIPAA-compliant systems.

The role requires professionalism, empathy, and accuracy while using EHR systems and scheduling software. Ideal candidates hold a high school diploma, healthcare call center experience, and strong communication skills.