Full-Time Patient Care Assistant (Day Shift)

1103 Team Member Services; Hendersonville (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One

403(b) Retirement Plan

Paid Parental Leave

Pet Benefits

Job summary

AdventHealth Hendersonville is seeking a dedicated team member to enhance the patient experience by ensuring smooth appointment processes, verifying insurance, and guiding patients through check-in and financial steps.

The role supports staffing by preparing exam spaces, assisting with referrals, and maintaining infection control standards while delivering compassionate care in a fast-paced environment.

Qualifications

• High School Grad or Equ
• BLS CPR certification required
• EMT/CNA/CPT preferred
• Excellent customer service and communication skills

Responsibilities

• Verify insurance coverage prior to appointments
• Schedule appointments and issue reminders
• Assist with check-in, copays, and balance collection
• Maintain clean, safe exam rooms and assist with instruments
• Support disinfecting and routine maintenance of equipment

Skills

Customer service

English proficiency

Communication

Multi-tasking

Critical thinking

Team collaboration

Reading/writing

Phone etiquette

Education

High School Diploma

Tools

Computer proficiency

Job description

AdventHealth Hendersonville is seeking a dedicated team member to enhance the patient experience by ensuring smooth appointment processes, verifying insurance, and guiding patients through check-in and financial steps.

The role supports staffing by preparing exam spaces, assisting with referrals, and maintaining infection control standards while delivering compassionate care in a fast-paced environment.