Patient Access & Registration Specialist

Sentara Health; Harrisonburg (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid time off and holidays

Tuition Assistance

Job summary

Sentara RMH Medical Center in Harrisonburg, VA is hiring Patient Access Representatives for Day, Evening and Night shifts in the Emergency Department and Outpatient settings.

You will verify patient identity, register for services, scan insurance and IDs, and enter demographic information into the EHR. The role includes collecting payments and assisting with scheduling, pre-admission, and discharge tasks as needed.

Qualifications

• High School Diploma or Equivalent required.
• 2 years of Customer Service or Data Entry experience required.
• Proficiency in computer keyboarding skills required.
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology preferred.

Responsibilities

• Register patients for services by verifying identity and selecting the correct patient record.
• Review schedules and physician orders to ensure accurate service registration.
• Scan and verify insurance information, IDs, Living Wills, and POAs in the EHR.
• Explain and complete regulatory and privacy documents; collect co-pays and balances.
• Provide scheduling, pre-admission, or discharge support as needed and assist families.

Skills

Customer service

Data entry

Keyboarding

Education

High School Diploma or Equivalent

Associate's or Bachelor's degree allowed in lieu of two years of experience

Job description

Sentara RMH Medical Center in Harrisonburg, VA is hiring Patient Access Representatives for Day, Evening and Night shifts in the Emergency Department and Outpatient settings.

You will verify patient identity, register for services, scan insurance and IDs, and enter demographic information into the EHR. The role includes collecting payments and assisting with scheduling, pre-admission, and discharge tasks as needed.