Day-Shift Patient Care Coordinator

Sentara Health; Zion Crossroads (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k)/403(b) with employer match

Paid time off

Job summary

Sentara Spring Creek Family Medicine in Zion Crossroads, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/check-out, collecting co-pays, scheduling appointments, and requests for medical records. You will greet patients and visitors and handle phone inquiries.

Hours are Monday to Friday, 8:00 AM–5:00 PM in dayshift. A High School Diploma is required and customer service experience is preferred to improve the patient experience.

Qualifications

• High School Diploma is required.
• Customer service experience is preferred.

Responsibilities

• Register patients at the site during check-in and check-out.
• Collect co-pays and schedule appointments.
• Process requests for medical records and greet patients and visitors.
• Answer phone calls and assist with inquiries.

Skills

Customer service

Scheduling

Education

High School Diploma

Job description

Sentara Spring Creek Family Medicine in Zion Crossroads, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/check-out, collecting co-pays, scheduling appointments, and requests for medical records. You will greet patients and visitors and handle phone inquiries.

Hours are Monday to Friday, 8:00 AM–5:00 PM in dayshift. A High School Diploma is required and customer service experience is preferred to improve the patient experience.