Patient Care Admin – Day Shift, Full-Time

Sentara Health; Norfolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with employer match

Paid time off

Educational assistance or student loan

Job summary

Sentara Norfolk General Hospital Ambulatory Care Clinic is seeking an Administrative Associate for a full-time, day-shift role (Mon–Fri). You will perform clerical duties, manage patient records, schedule appointments, and respond to patient inquiries, collaborating with medical staff to ensure high-quality care.

The role also requires serving as the first point of contact for patients and visitors, delivering excellent customer service.

Qualifications

• Customer service experience preferred in a medical environment.
• Ability to manage patient records and scheduling tasks.
• Strong communication and organizational skills.

Responsibilities

• Provide clerical and administrative support to the unit/department.
• Serve as first point of contact for patients, families and visitors with excellent customer service.
• Schedule appointments and assist with patient inquiries and intake processes.

Skills

Customer service

Clerical work

Scheduling

Communication

Bilingual

Education

High School Diploma or equivalent

Associate or Bachelor's degree

Job description

Sentara Norfolk General Hospital Ambulatory Care Clinic is seeking an Administrative Associate for a full-time, day-shift role (Mon–Fri). You will perform clerical duties, manage patient records, schedule appointments, and respond to patient inquiries, collaborating with medical staff to ensure high-quality care.

The role also requires serving as the first point of contact for patients and visitors, delivering excellent customer service.