Administrative Associate - Medical Office & Scheduling Support

Sentara Health Plans; Norfolk, Northern (VA, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403b with employer match

Paid Time Off and holidays

Parental and Family Caregiver Leave

Job summary

Sentara Norfolk General Hospital is seeking an Administrative Associate for the Burn Trauma Intermediate Care - Medical Surgical Unit in Norfolk, VA. This on-site, full-time role features a day shift with 8-hour shifts on Wednesday, Thursday, Friday, and either Saturday or Sunday.

The successful candidate will provide clerical support, manage patient records, schedule appointments and handle inquiries, serving as the first point of contact for patients and families.

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced environment preferred.
• Excellent customer service experience preferred.
• Medical office experience preferred.
• Computer savvy with Microsoft Office skills preferred.

Responsibilities

• Provides administrative and operational support to the unit or department.
• Serves as first point of contact for patients, family members and visitors, delivering excellent customer service.
• Manages patient records, schedules appointments and handles patient inquiries.
• Collaborates with medical staff, management and patients to ensure high-quality care.

Skills

Customer service

Clerical skills

Education

High School Grad or Equivalent

Tools

Microsoft Office

Job description

Sentara Norfolk General Hospital is seeking an Administrative Associate for the Burn Trauma Intermediate Care - Medical Surgical Unit in Norfolk, VA. This on-site, full-time role features a day shift with 8-hour shifts on Wednesday, Thursday, Friday, and either Saturday or Sunday.

The successful candidate will provide clerical support, manage patient records, schedule appointments and handle inquiries, serving as the first point of contact for patients and families.