Patient Care Admin Coordinator — Health Unit Lead

Duke Health; Durham (NC); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation assistance (based on elig.)

Resumo da oferta

Duke Health in Durham, North Carolina, is seeking an administrative clerk to support patient care and front-desk operations. The role involves greeting patients, answering calls, and providing general clerical support across the department.

The position requires a high school diploma or GED and at least six months of customer service experience. Knowledge of EMR systems and strong communication are essential; relocation is possible based on eligibility.

Qualificações

• Graduation from high school or GED; or an equivalent combination of related education and experience.
• Six months of work experience related to customer service.
• Knowledge of HIS procedures and ability to operate common office equipment and software.

Responsabilidades

• Greet patients and visitors and answer the telephone.
• Respond to patient requests and access the EMR.
• Schedule appointments and provide general clerical support.
• Assemble and maintain patient charts from admission through discharge.
• Prepare and upload documents into the EMR.
• Coordinate patient transport and maintain inventory.

Conhecimentos

Customer service

Organization

Telephone etiquette

EMR navigation

Formação académica

High school diploma or GED

Ferramentas

EMR systems

Descrição da oferta de emprego

Duke Health in Durham, North Carolina, is seeking an administrative clerk to support patient care and front-desk operations. The role involves greeting patients, answering calls, and providing general clerical support across the department.

The position requires a high school diploma or GED and at least six months of customer service experience. Knowledge of EMR systems and strong communication are essential; relocation is possible based on eligibility.