Clinical Support & Scheduling Assistant

Duke PA; Durham (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Duke Health in Durham is seeking a Provider Support Assistant to handle administrative duties that support divisional activities and relieve physicians of clerical tasks.

You will coordinate scheduling for new and returning patients, communicate with families and referring physicians, and ensure accurate medical summaries are shared with appropriate providers. This role is day shifts, on-site at Duke Hospital, with a commitment to compassionate, efficient care.

Qualifications

• High school diploma or equivalent education required.
• One year of clerical, office support, or related experience is required; or an equivalent combination of relevant education and/or experience.

Responsibilities

• Coordinate scheduling of new and returning patient evaluations and medical services, including hospital admissions, clinic referrals, labs and imaging.
• Consult with physicians regarding appointments, visit questions, Rx, referrals, and treatment plans.
• Serve as a communication link between care providers and outpatients, handling calls and sending updated medical summaries to requesting providers or patients.
• Contribute to clinic/patient care efficiency by organizing materials and preparing intake/history forms; attend weekly coordination meetings.

Skills

Clerical experience

Education

High school diploma

Job description

Duke Health in Durham is seeking a Provider Support Assistant to handle administrative duties that support divisional activities and relieve physicians of clerical tasks.

You will coordinate scheduling for new and returning patients, communicate with families and referring physicians, and ensure accurate medical summaries are shared with appropriate providers. This role is day shifts, on-site at Duke Hospital, with a commitment to compassionate, efficient care.