Patient Business Services Supervisor

University Health; San Antonio (TX); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

University Health in Texas seeks a Customer Service Supervisor to lead the customer service and client billing teams. This hands-on role supports the Manager and Assistant Director in coordinating efforts and ensuring efficient resolution of patient issues and workqueues.

The ideal candidate brings 3+ years in hospital billing, strong interpersonal and communication skills, and knowledge of Texas Medicaid, Medicare, and commercial insurance programs.

Competenze

• High School diploma or equivalent.
• Minimum 3 years' experience in hospital or physician billing, collections and auditing.
• Knowledge of Texas Medicaid, Medicare, and Commercial insurance programs.
• Strong interpersonal and communications skills.

Mansioni

• Supervise customer service and client billing teams on a hands-on basis.
• Assist Manager and Assistant Director with coordinating efforts.
• Support resolution of patient issues and workqueues.
• Identify opportunities for process improvements.

Conoscenze

Interpersonal skills

Communication skills

Leadership

Formazione

High School diploma or equivalent

Descrizione del lavoro

The Customer Service Supervisor will be a hands-on, working leader responsible for assisting the Manager and Assistant Director of Patient Business Services with coordinating efforts within the customer service and client billing departments. Responsible for assisting customer service with resolution of patient issues and resolution of assigned workqueues. Supports the Manager in the identification of opportunities for improvement and resolution of identified issues.

EDUCATION/EXPERIENCE

A High School graduate or equivalent is required. A combined minimum of (3) years' experience in hospital or physician billing, collections and auditing is required. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills.