Supervisor, Patient Business Services - Cash Posting and Refund

University Health; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

University Health is seeking a Supervisor for Patient Business Services (Cash Posting and Refund). This hands-on leadership role reports to the Manager and Assistant Director, coordinating daily Cash Posting and Refund activities, assisting staff to resolve posting issues, and expediting refunds.

The incumbent will identify improvement opportunities and support issue resolution across the team. The ideal candidate will have a High School diploma or equivalent and at least 3 years of hospital or

Qualifications

• Strong interpersonal and communications skills.
• Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs.

Responsibilities

• Hands-on, working leader coordinating activities in Cash Posting and Refund departments.
• Assist refund specialists and cash posters to resolve posting issues and expedite refunds.
• Support the Manager in identifying opportunities for improvement and resolving identified issues.

Skills

Interpersonal communication

Education

High School diploma or equivalent

Job description

Supervisor, Patient Business Services - Cash Posting and Refund

The Patient Business Services (PBS) Cash Posting and Refund Supervisor will be a hands-on, working leader responsible for assisting the Manager and Assistant Director of Patient Business Services with coordinating activities within the Cash Posting and Refund departments. Responsible for assisting refund specialists and cash posters to resolve manual or electronic payment posting issues and expedite refund processes. Supports the Manager in the identification of opportunities for improvement and resolution of identified issues

EDUCATION/EXPERIENCE

A High School graduate or equivalent is required. A combined minimum of (3) years’ experience in hospital or physician billing, collections and auditing is required. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills