Patient Billing Specialist I

Quest Diagnostics; Maryland; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Day 1 Medical benefits

401(k) with company match

Vacation and flex time

Education assistance

Life and disability insurance

Job summary

Quest Diagnostics in Maryland is seeking a Billing Representative I to handle complex billing issues and support revenue cycle activities. The role runs Monday–Friday, 7:30 AM–3:00 PM, with potential performance bonuses based on company metrics.

The position emphasizes training, daily production tracking, and collaboration with IT on billing initiatives, with responsibilities spanning interpretation of guidelines and maintaining SOPs.

Qualifications

• High School Diploma or equivalent plus 1 year experience in patient, client or third-party insurance billing.
• Intermediate to advanced Microsoft Excel and MS Office skills.

Responsibilities

• Provide training for new or existing team members on reports, SOPs and carrier information.
• Track and trend daily production and quality performance for new hires.
• Identify QC issues for new hires and develop improvement plans with Team Leader.
• Interpret and communicate billing guidelines; maintain SOPs and business rules.
• Prepare specialized reports for management and reps and coordinate with IT on billing initiatives.

Skills

Clear communication

Coaching/Training

Teamwork

Problem solving

Independent work

Overtime readiness

Education

High School Diploma or Equivalent

Tools

Microsoft Excel

Microsoft Office

Job description

Quest Diagnostics in Maryland is seeking a Billing Representative I to handle complex billing issues and support revenue cycle activities. The role runs Monday–Friday, 7:30 AM–3:00 PM, with potential performance bonuses based on company metrics.

The position emphasizes training, daily production tracking, and collaboration with IT on billing initiatives, with responsibilities spanning interpretation of guidelines and maintaining SOPs.