Medical Billing Data Entry Specialist

Quest Diagnostics Incorporated; Wood Dale (IL); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) match

Vacation

Dental & Vision

Life Insurance

Disability Insurance

Stock Purchase

FSA

Education assistance

Career advancement

Job summary

Quest Diagnostics Incorporated is seeking a Data Entry Clerk - Billing II (Mon-Fri, 7:30 AM–4:00 PM Central) to support billing operations. The role involves researching and entering data for accessions, maintaining accurate records, and communicating with clients and carriers about billing details.

The position requires a high school diploma and strong typing skills, with experience in healthcare billing systems and Microsoft Office tools.

Qualifications

• High School Diploma / GED required.
• 2+ years of high-volume data entry experience, preferably in healthcare.
• Proficient with Word, Outlook and Excel.
• Ability to use remote meeting/learning applications and video conferencing.
• Must maintain HIPAA compliance at all times.

Responsibilities

• Research, obtain and enter missing information for completion of accessions.
• Conduct data entry for completion of accessions.
• Demonstrates competency in eligibility, billing and receivable systems and associated applications.
• Educates external customers on providing complete billing information.
• Inform customers of billing problems and resolutions as appropriate.
• Make outbound calls to clients, patients, carriers, or internal/external sources.
• Answer inbound calls to address account inquiries or resolve issues.
• Respond to account inquiries in written form when needed.
• Handle sensitive client and patient interactions.
• Maintain timely, accurate documentation for all transactions.
• Generate and distribute reports to obtain missing information.
• Report problems, errors, and PHI breaches to management.
• Work independently and as part of a team.
• Meet performance goals for efficiency, accuracy, quality, and attendance.
• Cross-functional training and other duties as required.

Skills

Data entry

Attention to detail

Communication

Organizational skills

Teamwork

Typing 50+ WPM

HIPAA compliance

Education

High School Diploma / GED

Healthcare background

Medical terminology familiarity

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Video conferencing tools

10 Key

Job description

Quest Diagnostics Incorporated is seeking a Data Entry Clerk - Billing II (Mon-Fri, 7:30 AM–4:00 PM Central) to support billing operations. The role involves researching and entering data for accessions, maintaining accurate records, and communicating with clients and carriers about billing details.

The position requires a high school diploma and strong typing skills, with experience in healthcare billing systems and Microsoft Office tools.